Legal
Terms of Service and Privacy Policy for the DARA platform.
Last updated: July 7, 2026
1. Acceptance
By accessing or using DARA (the “Service”), operated by The Daniel Group LLC d/b/a Crucible Insight (“Crucible Insight,” “we”), you agree to these Terms. If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization.
2. The Service
DARA provides AI-assisted screening and evaluation of government solicitations and proposal drafts. Outputs are decision-support information, not legal, contracting, or source-selection advice.
3. Accounts and eligibility
You must provide accurate account information and keep your credentials secure. You are responsible for activity under your account and for managing your organization's users and roles.
4. Your data and responsibilities
You retain ownership of the documents and content you upload. You are solely responsible for ensuring you have the right to upload that content, and for complying with your own contractual and regulatory obligations regarding its handling.
You acknowledge that, to generate evaluations, document text is transmitted to the commercial AI provider you select (see the Privacy Policy tab), and you are responsible for choosing platform or BYOK processing appropriate to the sensitivity of your content.
5. Acceptable use
Do not use the Service to violate law, infringe rights, attempt to access other organizations' data, probe or disrupt the Service, or upload malware. Tenant isolation is enforced, but you must not attempt to circumvent it.
6. AI outputs
Evaluations are AI-generated and may be incomplete or incorrect. They require human review and must not be the sole basis for any award, determination, or other consequential decision. You are responsible for independently verifying outputs.
7. Fees and billing
Paid plans are billed through Stripe per the pricing presented in the app. Fees are non-refundable except as required by law or expressly stated.
8. Confidentiality and security
We apply administrative and technical safeguards described in our Privacy Policy and security program. No method of transmission or storage is completely secure, and we do not warrant absolute security.
9. Disclaimers and limitation of liability
The Service is provided “as is” without warranties of any kind. To the maximum extent permitted by law, Crucible Insight is not liable for indirect or consequential damages, and total liability is limited to the amounts you paid for the Service in the preceding twelve months.
10. Termination
You may stop using the Service at any time. We may suspend or terminate access for violation of these Terms or to protect the Service or its users.
11. Changes and governing law
We may update these Terms; continued use after changes constitutes acceptance. These Terms are governed by the laws of the State of Arizona, without regard to conflict of laws.
12. Contact
Questions about these Terms: admin@crucibleinsight.com.
Last updated: July 7, 2026
1. Who we are
DARA is a document-analysis and proposal-evaluation platform operated by The Daniel Group LLC d/b/a Crucible Insight (“Crucible Insight,” “we,” “us”). This policy explains what data we process when you use the DARA application at dara.crucibleinsight.com and related services.
2. Information we collect
Account information — your name, email address, company name, role, and authentication identifiers (via Google sign-in or email/password through our authentication provider, Supabase).
Content you upload — solicitation documents, proposal documents, evaluation criteria, and personas you create. You are responsible for ensuring you are authorized to upload this content.
Usage and audit data — records of security-relevant actions (sign-in, document upload/deletion, evaluation runs, configuration and access changes), including actor, timestamp, and the action performed.
3. How we use information
To provide and operate the service: authenticating you, isolating your organization's data, running AI-assisted evaluations, billing, support, and maintaining security and audit trails. We do not sell your data.
4. AI processing and subprocessors
To produce evaluations, the extracted text of your documents is sent to a commercial large-language-model (LLM) provider you or your administrator select — Anthropic, OpenAI, or Google. In “platform” mode this is processed under Crucible Insight's account; in “bring-your-own-key” (BYOK) mode it is processed under your own provider account and that provider's terms.
Other subprocessors include Supabase (database, authentication, storage), Vercel (hosting), Resend (email delivery), and Stripe (payments).
5. Data retention
We retain your account and content for as long as your account is active or as needed to provide the service. You may request deletion of your data; audit records may be retained as required for security and compliance.
6. How we protect data
Tenant data is isolated per organization with database row-level security under least-privilege roles. Document text is encrypted at rest (AES-256-GCM) and in transit (TLS). BYOK API keys are encrypted at rest. Security-relevant actions are recorded in an append-only audit trail. Our security program is aligned to NIST SP 800-171 / CMMC objectives — see the Security & Compliance page.
7. Your choices and rights
You can access and update your account information in the app (Settings → Profile), choose platform or BYOK AI processing, and request data export or deletion by contacting us. Depending on your jurisdiction, you may have additional rights over your personal data.
8. Changes
We may update this policy; material changes will be reflected by the “last updated” date above and, where appropriate, by notice in the app.
9. Contact
Questions about this policy or your data: admin@crucibleinsight.com.
